Popular FAQs

How much time will it take to deliver my order?

We at GLANZ are committed to ensure full customer satisfaction with respect to the products available on our website. We continuously strive to get your purchase delivered within the said time i.e. 5-7 working days. In Case of personalized jewellery, It may take around 10-15 working days to deliver your order.

How can I track the status of my order?

Once your order is shipped, you will be notified with complete details of our trusted delivery partner and tracking details of your order via text message, Email and even WhatsApp message from us.
You can also click on “Track Your Order” to visit our tracking page.

How can I contact Glanz’s customer care?

We at GLANZ are committed to ensure full customer satisfaction. Contact us for your questions, requests or simply for your feedback. We will be happy to hear from you and our customer care team will gladly assist you with all your inquiries.
Customer can contact the customer support on +91 3584 6268 (10:00 AM to 6:00 PM / Mon-Sat) or write us to support@glanzjewelz.com or through any of our support channels (Chat/WhatsApp)

Is your jewellery made of pure silver?

Our every piece of silver jewellery is made of 925 silver which is the purest form of jewellery grade silver used to make jewellery worldwide. Every piece of jewellery comes with a 925 stamp and an authenticity certificate, so you can be assured that you're buying a high-quality product.

How can I return or cancel my order?