PLACING AN ORDER

How should I place an order online?

Please follow these simple steps:

1. Select your piece of Jewellery and 'Add to your shopping cart'.
2. Click on 'Checkout' if you have finalized your order, else 'Continue Shopping'.
3. Enter your Email Address and Name on the Checkout Screen and proceed for Billing and Shipping.
4. Enter your shipping details and continue to the Payment Options.
5. Select your Mode of Payment and Place the order.
6. You will receive an order confirmation email & SMS to the respective e-mail & contact number you provided while placing your order.

What will my packing be like?

Your jewellery will arrive in exclusive Glanz gift boxes.

How safe is my product?

Your jewellery is shipped in durable, tamper-proof packing that ensures that the contents remain intact. Your jewellery is fully insured till it reaches your doorstep, and we only work with reputed and established courier services like Bluedart for orders within India. Please do not accept any package that has been tampered with.

Will I get an order confirmation?

Yes. Your order confirmation will be sent to the respective e-mail & contact number you provided while placing your order.

Can I get the jewellery in a different gemstone or metal not offered on Glanz?

We value your experience, and want to make sure you always love what we have to offer. Please contact our Customer Delight on +91 3584 6268 (10:00 AM to 6:00 PM / Mon-Sat) or write to us support@glanzjewelz.com or through any of our support channels (Chat/WhatsApp). They will assist you with possible choices.

FAQs CATEGORIES

1 9